Shipping and Delivery Policy

Effective Date: January 20, 2026

Last Updated: January 20, 2026

Thank you for choosing CODESHAPE IT SOLUTION for your digital services and IT solutions. This Shipping and Delivery Policy outlines how our products and services are delivered to our customers.

1. Company Information

Company Name: CODESHAPE IT SOLUTION

Registered Address: AIC-BHU, 5th Floor CDC Building BHU, Varanasi, Uttar Pradesh, 221005

Email: codeshapeitsolution@gmail.com

Website: www.codeshapeiisolution.com

Business Hours: Monday - Saturday: 09:00 AM - 07:00 PM

2. Nature of Services - Digital Delivery

CODESHAPE IT SOLUTION primarily provides digital products and services. We do not ship physical goods. All our offerings are delivered electronically through the following methods:

  • Email delivery to your registered email address
  • Access credentials sent via email or SMS
  • Download links provided through our secure dashboard
  • Online portal access for courses and training materials
  • Virtual meetings and remote consultations
  • Cloud-based delivery for software and code repositories

3. Delivery Methods for Different Services

3.1 Training Programs and Courses:

  • Course access credentials sent via email within 24 hours of enrollment
  • Login details for our learning management system (LMS)
  • Study materials provided as downloadable PDFs or online content
  • Live session links shared before scheduled classes

3.2 Internship Programs:

  • Offer letter and joining instructions sent via email within 2-3 business days
  • Project assignments delivered through email or dashboard
  • Certificates issued digitally upon successful completion
  • Access to internship portal provided immediately after registration

3.3 Software Development Projects:

  • Source code delivered via GitHub, GitLab, or secure cloud storage
  • Access credentials and documentation provided via email
  • Milestone deliverables shared according to project timeline
  • Final deployment support and handover documents provided digitally

3.4 Study Materials and Test Series:

  • Instant access granted upon payment confirmation
  • Materials available for download through user dashboard
  • Online test series accessible via web browser
  • Regular updates and additional content delivered automatically

3.5 Certificates:

  • Digital certificates emailed as PDF files
  • Downloadable from student dashboard
  • Verified and digitally signed for authenticity
  • Physical certificate shipping available on request (additional charges apply)

4. Delivery Timeline

We strive to deliver all services promptly. Below are standard delivery timelines:

  • Course Enrollment & Access: Within 24 hours of payment confirmation
  • Internship Registration: Confirmation within 2-3 business days
  • Study Materials: Instant access upon successful payment
  • Test Series: Immediate access after purchase
  • Certificates: 5-7 business days after course/internship completion
  • Custom Software Projects: As per agreed project milestone schedule
  • Consultation Services: Scheduled appointments within 1-3 business days

Note: Delivery timelines may vary during peak periods, holidays, or due to technical issues. We will notify you promptly of any delays.

5. Delivery Confirmation

Upon successful delivery of digital products or services:

  • You will receive a confirmation email with access details
  • Login credentials will be sent to your registered email address
  • Order status will be updated in your account dashboard
  • SMS notification may be sent for critical deliveries

6. Geographic Availability

Our digital services are available globally. Since we provide online delivery, there are no geographic restrictions. Services can be accessed from anywhere with an internet connection.

Supported Regions:

  • India - Nationwide coverage
  • International - Services accessible worldwide
  • 24/7 online access to purchased content

7. Shipping and Delivery Fees

Digital Services: No shipping or delivery charges. All digital products are delivered free of cost via email or online access.

Physical Items (if applicable):

  • Physical certificates or merchandise: Shipping charges as per courier rates
  • Domestic shipping: ₹50 - ₹150 depending on location
  • International shipping: Charges calculated based on destination

8. Delivery Issues and Support

If you experience any issues with delivery:

  • Email not received: Check spam/junk folder first
  • Access issues: Contact support at codeshapeitsolution@gmail.com
  • Login problems: Request password reset or contact support
  • Missing content: Report within 48 hours for immediate resolution

9. Re-delivery and Access Recovery

If you lose access to delivered content:

  • Request re-delivery by contacting our support team
  • Access credentials can be resent to your registered email
  • Account recovery assistance available during business hours
  • Backup copies of certificates can be provided upon request

10. Delivery Acceptance

By accessing the delivered digital content or services, you acknowledge:

  • Receipt of the product/service as described
  • Agreement to the terms of use and service agreement
  • Acceptance of the delivery method and timeline

11. Failed Delivery

Delivery may fail due to:

  • Incorrect email address provided during registration
  • Email server blocking our communication
  • Full mailbox or spam filters
  • Technical issues on our end

In case of failed delivery, please contact us immediately at codeshapeitsolution@gmail.com or contact us via email

12. Tracking and Updates

You can track your service delivery status through:

  • User dashboard on our website
  • Email notifications for each milestone
  • SMS alerts for critical updates
  • Customer support inquiry via phone or email

13. Changes in Delivery Schedule

We reserve the right to modify delivery schedules due to:

  • Technical maintenance or upgrades
  • Force majeure events (natural disasters, pandemics, etc.)
  • Government regulations or legal requirements
  • Resource constraints or exceptional circumstances

Customers will be notified in advance of any significant delays or changes.

14. Contact Us for Delivery Inquiries

For any questions or concerns regarding delivery of our services, please contact us:

Email: codeshapeitsolution@gmail.com

Office Hours: Monday - Saturday, 09:00 AM - 07:00 PM

Address: AIC-BHU, 5th Floor CDC Building BHU, Varanasi, Uttar Pradesh, 221005

15. Updates to This Policy

CODESHAPE IT SOLUTION reserves the right to update this Shipping and Delivery Policy at any time. Changes will be posted on this page with an updated effective date. We encourage customers to review this policy periodically.

16. Governing Law

This Shipping and Delivery Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Varanasi, Uttar Pradesh, India.

17. Customer Satisfaction

At CODESHAPE IT SOLUTION, we are committed to ensuring timely and reliable delivery of all our digital services. If you face any issues or have suggestions to improve our delivery process, please don't hesitate to reach out to us.